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More than luck
The Ideal Group was founded on the sale of a
car won in a raffle, but it’s grown on a combination of heads-up
attitude and hard work.
Spend some time with Frank Venegas Jr.,
chairman of The Ideal Group based in Detroit, Michigan, and you get
the impression that he believes he is a very lucky man.
Spend even more time with him, and you’ll
find that luck has little to do with his company’s success, which
includes several divisions that take commercial construction
projects from concept to completion.
Venegas began working for a building supply
company pushing brooms and learned about business by filling orders,
managing inventories and satisfying customers.
His responsibilities grew and his ability to
help customers solve problems sharpened. Hard work and his heads-up
attitude fueled his ambition to get ahead in life.
Then luck entered the picture. In the summer of
1979, Venegas bought a ticket as part of a charity raffle and social
function being sponsored by a local building association. He walked
away from the event with a brand new, fully loaded 1979 Cadillac.
Venegas drove the car for about a week, then
decided to sell his good fortune for the opportunity to start his
own business. With the money from the sale of the Cadillac and other
savings, he founded a small distributorship for construction tools
and supplies.
As interest rates and fuel costs skyrocketed in
the early ’80s, Venegas had to diversify to survive. He took on
several lines of wood stoves, which were as fashionable in 1981 as
hot tubs are today. “Homeowners lined up to purchase a wood stove.
We would do entire neighborhoods. It was good business,” he
recalls.
Because his firm catered to the
home-builders’ market, growth was stymied in the late ’70s and
early ’80s by double-digit interest rates. Diversification was not
the key to growth, but to survival.
“Commercial building came out of the
recession first, and in 1983, I focused on steel fabrication. Ideal
Steel was born, providing structural steel and finished steel
products for commercial buildings,” he says. The division has
grown over time, and Ideal Steel is now the largest miscellaneous
steel supplier and the second largest structural steel supplier in
Michigan. To this point, Venegas didn’t consider his company to be
a contractor; instead he looked at ways to provide his contractor
customers with the right products they needed at a competitive
price. He looked to technology to achieve those goals. Most notably,
he developed a plasma cutting system that allows Ideal Steel to
fabricate barriers and hand rails that are more resilient and less
costly to maintain than conventionally fabricated styles.
“We figured out how to use AC current to
power a plasma cutter and a separate DC current-driven controller to
control it. This allows us to make perfect circle-cuts on the side
of a pipe or tube. The technology lowered our costs, increased our
productivity and provides our customer with a better product,” he
says.
As his steel business grew, opportunities in
the erection business began to pop up. He formed Whitmore Steel,
which is signatory with Ironworkers Local 25, completing a variety
of steel erection projects.
Good work by the firm captured the attention of
the Ford Motor Company, and it asked Venegas to work through the
Michigan Minority Business Council to become a Certified Minority
Business Enterprise.
“We started out doing small jobs, and as they
were completed and they liked our work, we got more work from
them,” he says.
Today, Whitmore Steel installs the railing,
beams and steel structures that Ideal Steel designs and builds.
Recent projects include hand railing at the Detroit Tigers’ new
Comerica Park, the Detroit Lions’ new Ford Field, steel work for
Southwest Airlines’ Terminal A at the Detroit Metropolitan Airport
and various jobs within Big Three automotive plants.
The new guard
In the process of developing innovative and
proprietary methods to produce hand and guard rails, Venegas and
others on his staff developed a guard rail system that’s sturdy,
low-cost, easy to maintain and reasonably priced. The Ideal Shield
product line is made with Schedule 40 or 80 steel pipe that’s
painted or sleeved with a high-density polyethylene thermoplastic
that eliminates the need for painting. The barriers are 11 times
stronger than conventional systems and withstand hits that crease or
destroy other guard rails.
The product line also includes plastic sleeves
that slip over conventional guard posts, eliminating the need to
paint them. The sleeves can be customized with company logos and
warning signs and come in a variety of colors. Ideal has
several patents on these products and the processes used to
manufacture them.
Technology continues to play a major role in
the company’s growth. Recently, Ideal Steel expanded its
fabrication capacity by acquiring a new plant that accommodates the
latest in CNC machinery and steel-handling equipment. The expansive
plant improved fabrication time by 300 percent and allows work crews
to assemble even larger fabricated pieces with less assembly onsite.
Today’s jobs are fed to the fabrication area
right from CAD/CAM software engineers that use to design building
components.
“Jobs that took 10 to 12 minutes before are
now completed in 20 seconds. It used to take us on average two hours
to fabricate a beam; now we have it down to 20 minutes. CNC-controlled
plasma cutters can cut a 13/15" hole through 5" plate and
it looks like the hole was drilled,” he says.
The plant recently completed building an
92'-long bridge that was transported to Hutzel Hospital in downtown
Detroit on an early Sunday morning. Within three hours, Whitmore
Steel crews picked the bridge and had it in place, lifting it over
the seven-story section of the hospital. “The size of our
fabrication plant lets us handle these types of jobs. We have a
35-ton capacity crane in that facility. Without that capability, the
bridge would have taken much longer to put in place and would have
greatly affected hospital operations,” Venegas says.
The company continues to grow through a
partnership with Barton Malow, an area general contractor. Through
this arrangement, Ideal Contracting offers general contracting
capabilities and self-performs metal stud and drywall installation,
concrete work, demolition and clean-up and rigging. Working with
Jenkins Construction Company, the divisions of the Ideal Group will
install the structural steel for Cass Technical High School in
Detroit, which involves 3,500 tons of steel and 60 tons of bolts.
Ideal’s ability to produce shop drawings
electronically and its ability to fabricate components from that
electronic information has saved the project three months of
engineering time, Venegas says. “The fast-track project started in
July and will be finished in November. The ability to work on
engineering electronically allows us to transmit information to
steel detailers all over the world. It is the key to greater
productivity and business,” he says.
Involvement with the Big Three automotive
business has pushed the Ideal Group into facets of technology where
contractors usually don’t go.
The company uses Everest, a software package
that integrates all business functions into a single system and
Covisint, a global independent e-procurement exchange for the
automotive industry. “That technical ability helps us get more
jobs from these types of customers,” he says.
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Secrets to success
Peppered throughout Frank Venegas’ thoughts
on contracting and steel fabrication lay nuggets of golden
information that allowed him to parlay the $12,000 he made on
selling a Cadillac he won into a business with projected sales of
$125 million in 2002:
Get inside your customer’s head. Know what they need. Learn their business and try to
anticipate what they need.
Be creative. Venegas and others in his company
started figuring out other ways to use the proprietary plasma
cutting system for pipe; it resulted in the launch of the Ideal
Shield Bumper Post System and Ideal Office Furniture, which uses the
technology to build sturdy, portable and attractive office
components. It’s also spurred the development of guard rail
systems for amusement parks and plant exits that are attractive, yet
glow in the dark. The commitment to creativity has the company
researching ways to build security guard rails that meet the
government’s tough new homeland security requirements that must
stop a 15,000-lb. truck travelling 50 mph from breaking through a
barrier.
Hire good people. “Surround yourself with
bright people who are over-achievers,” he says.
Have a positive managerial attitude . . . to a
point. “Remain positive about the business and what is going on,
but also be truthful. Think about what can go wrong. No matter how
good the deal is, there are negatives to everything. Think these
through,” Venegas says.
Always be ready to
learn. Understand how new
techniques and technology can help your business. Understand the
capabilities to best leverage the new technology.
Look for the leading edge. Few things are done
the same way they have always been done at the Ideal Group. “Look
to the new technology and implement it before your competitors do.
Associate with progressive individuals within and outside your
industry. Ask questions,” he says.
Practice preventive maintenance. Ideal Group
facilities practically glisten because of well-lit work areas and fastidious
housekeeping. Keeping tools and equipment in tip-top shape prevents
costly downtime.
Find new ways to share information. The Ideal
Group relies heavily on electronic media to transmit specs, build
bids and fabricate equipment. Streamlining the information flow cuts
valuable time out of the cycle and helps identify adjustments that
must be made much sooner than using traditional communication
methods.
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This article was published in the
September/October 2002 issue of Contractor Tools and Supplies magazine.
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