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Take
a new look
Whether
you are a front-line worker or the president of a contracting firm,
there are parts of your job that are quite simply a pain.
Every
job has its downside. It’s the part of the job that is most
arduous. It’s also likely the part of the job where you see the
most re-work. It’s no fun and if you did a cost-based accounting
analysis of the process, it’s probably one of the most expensive.
For
you non-number crunchers, cost-based accounting takes a task apart
and assigns true cost to each and every step.
Once
you identify the true cost of a process, it’s easier to go in and
look at each step and ask, “Does this step add value to the
process, or only add cost?” If it doesn’t add value, it should
be removed from the process.
This
isn’t as easy as it sounds. While some in the manufacturing sector
have done this almost to the point of anal retentiveness,
contractors have a long way to go.
It’s
popular to argue that construction is different than manufacturing,
but if you look at the big picture, there is more that is the same
than there is different.
Manufacturing
does not move from site to site and once the process is established,
the product going out the door looks very much the same. In
construction, the end result usually looks different, but the
processes –– from site prep to finish work — take the same
sequence.
That’s
why many of the lean manufacturing techniques used by manufacturing
in the ’90s could help contractors this decade.
Our
cover story about Quarra Stone shares how one company took the lean
manufacturing concept and improved its way of doing things. Could it
have done it alone? Not likely. That’s why it employed experts
from the Wisconsin Manufacturing Extension Partnership, a non-profit
group that aims to help small- to medium-based manufacturers improve
their processes and their bottom lines.
Every
state has an organization of this type, and experts there say the
concepts used to streamline manufacturing can easily translate to
construction. Involvement with one of these groups yields a payback
of 20:1. That’s a great return by any standard.
Now
is the time to take a new look at how you get your job done. With
some thought and even outside guidance, you may very well be able to
make your job more profitable and, as important, more enjoyable.
Published in the
September/October 2001 issue of
Contractor Tools and Supplies
magazine.
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